A successful business is based on its capability to maintain the relationships it has with customers and a properly planned CRM system is the key to this process. CRM design is not just about pretty ...

Most mobile app developers today have the basics of e-commerce design down pat. Increasingly, they are now thinking about the psychology of the user and how that should be factored into a mobile site ...

Now that mobile app developers have the basics of user-friendly design down, we’ve moved into the m-commerce industrial age, according to Pradeep U.N., Symphony Teleca’s vice president and global head ...

I have spent much of the past eight years working with CRM systems. Although I have a lot of faith in the promise of CRM, I believe that the realization of that promise requires a mind-set and a ...

Security concerns are changing the way companies approach their customer relationship management (CRM) platforms. The assumptions of a decade ago, where protection was bolted on post-implementation or ...

Salesforce.com lifted the curtain on Salesforce Lightning today, the completely redesigned version of its core CRM product. As is often the case with Salesforce, the announcement included several ...

This discrepancy between valuation and performance may suggest that investing in ORCL and CRM stocks is preferable to buying ...