The year 2025 has been interesting for restaurant chains, and these ones have not had a great year. These chains have the ...

There are a lot of solar power companies out there, and not all of them are worth doing business with. Take extra care when ...

Editor’s Note: This article originally appeared on YourSource News (YSN), the official blog of BrandSource parent AVB Inc, and is reprinted with permission from the authors. Let’s face it: Every ...

In today’s mobile-first, digitally driven marketplace, a single dissatisfied customer can spell big trouble for a brand. If a consumer complaint goes viral on social media and users see the company’s ...

It’s not just you: More U.S. customers than ever before report experiencing product and service problems. That’s according to the National Customer Rage Survey, a study of 1,000 respondents that has ...

No matter how focused your business is on customer satisfaction, the occasional complaint is inevitable. Whether they occur in person at a physical store or through online channels, these complaints ...

There were a total of 361 consumer complaints submitted to the Consumer Financial Protection Bureau (CFPB) related to the reverse mortgage industry during the calendar year 2023, according to a ...

In 2021, state, local and federal agencies received millions of complaints from consumers, and again the top category for complaints is auto sales and repairs, according to the Consumer Federation of ...

Syracuse lawmakers are considering revoking special-use permits for Nembhard’s Auto Sales due to customer complaints of ...