Hybrid customer experience platform unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty OTTAWA, Ontario--(BUSINESS ...

Richard Dinh, vice-president and head of iPhone product design opens up about the aluminium used in the latest iPhone, ...

The State of CX India 2025 report, launched by Kyndryl, Twimbit and research partner Nasscom, revealed that India’s CX Index ...

AI agents are helping companies work as one fluid system, cutting friction, boosting people’s impact and reshaping how ...

Shoppers expect a retail experience that is social, immersive and omnichannel, combining the best of online and in-person ...

Exotel's Harmony unifies AI, voice, and messaging, driving superior customer experiences and double-digit revenue growth by ...

In today’s virtual economy, consumers demand more than just a standard online buying experience. They want personalized ...

India set out with a simple belief that technology should feel more human. That idea became the foundation of Design Studio ...

Kyndryl, a leading provider of mission-critical enterprise technology services, today unveiled new advisory and ...