Direct contact through an in-person meeting is typically the most effective way to communicate with customers, but messages are often unavoidable in the business world. The message needs to be to the ...

Customer service is quickly taking center stage as COVID-19 and the resulting economic impacts affect operations across a variety of industries. Customers are clamoring for sold-out supplies, ...

Facebook is rolling out an update to Messenger that will allow page owners to toggle back and forth between personal messages and customer messages. Business owners can finally respond to customers ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Business texting, or when a company sends bulk ...

Businesses are increasingly using text message marketing, also known as short message service (SMS) marketing, to reach customers and prospects. While incorporating SMS marketing into your overall ...

Delta Air Lines is testing out a new way to communicate with its customers through “their channel of choice” – a messaging app. Customers with an iOS device can chat with a live airline representative ...

Jeans are not the only thing Levi's is tailoring for consumers. The brand is teaming up with messaging software provider Cordial to deliver more tailored and exclusive communications to customers ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Ah, mornings. For some, they involve the act of confusedly staggering and stumbling out of ...

Nominations are now open for AlleyWatch’s 2019 NYC Tech Influencers feature. Know someone amazing who belongs on this list? Nominate them today here. Nominations open until 12/15. Looking to drive ...

Los Angeles, California – November 03, 2025 – PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure ...

A flirty secret message sent by a Starbucks employee to a coffee shop customer has got people talking, but for all the wrong reasons. Written in black marker on the side of the cup alongside an arrow, ...