Employer’s message said the worker would be listed as an ‘inactive’ member and would be temporarily removed from ...

The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

The fraud was discovered after Patricia Prabhu, who has been a customer of the bank since 2014, handed over three cheques to ...

Ever wonder how firms divide up their customers? Well this method focuses on the profitability of a customer group and the loyalty of a customer group. Customer Relationship Groups: Butterflies, ...

The mismatch causes problems when CRMs are deployed for government initiatives. CRMs are built to support a linear sales ...

Around £2 million in card chargebacks was claimed by Lloyds Banking Group customers between the start of January and the end ...

Campaigns fade. Relationships scale. That’s the real superpower. The smartest way to grow your customer base is through relationships. They are businesses’ most underestimated superpower — creating ...

Exzeo Group, Inc.’s IPO launches with strong growth, margins, and nationwide expansion plans. Click for my updated look at ...

In the future, driving business excellence will not be enough. Cultivating genuine human connection will be equally essential ...

Twilio’s 2025 AI Startup Searchlight Awards saw a record-breaking 750+ applicants that chose Twilio as the communication ...

An automotive repair group with multiple sites across the North of England has secured investment from an affiliate of private equity firm Sun European Partners. A host of local firms ...