The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

Marks and Spencer is selling two slices of bread, specifically its Spanish Pan de Cristal product, for up to £4.50. Money reporter Jess Sharp brings you this and the rest of today's consumer and ...

Last year, the chief executive of Indian technology firm Tata Consultancy Services, K Krithivasan, told the Financial Times ...

Football supporters up and down the country have the opportunity to spend the night exactly like their England heroes - the stay is something I've never experienced before ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...