Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

The year 2025 has been interesting for restaurant chains, and these ones have not had a great year. These chains have the ...

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

Google search scam alert: fake customer service numbers can give scammers remote control of your phone. Learn how to spot ...

Verizon has been on a downward spiral this year after it frustrated its phone customers with a series of price increases ...

Kelowna, BC – November 07, 2025 – PRESSADVANTAGE – In today’s competitive home services market, plumbing companies face ...

I tested Sezzle’s customer service chat—real people, fast help, and secure support that actually solves problems. Here’s what really happened.

Twilio’s 2025 AI Startup Searchlight Awards saw a record-breaking 750+ applicants that chose Twilio as the communication ...

Hybrid customer experience platform unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty OTTAWA, Ontario--(BUSINESS ...

Rogers customers tell CBC’s Go Public they’re frustrated after spending hours on hold trying to resolve basic issues.

NEW YORK, Nov. 17, 2025 (GLOBE NEWSWIRE) -- CallRevu, the industry leader in automotive communication intelligence, announces the launch of The Doug Horner Show, an original series spotlighting timely ...

Former Disney, Meta, and HPE executive joins NiCE to head Global Customer Operations, advancing operational excellence and accelerating the company’s AI-first customer experience strategy. HOBOKEN, N.