There are growing questions about whether one of Australia’s largest telcos could have done more to ensure customers would be ...

Hyundai AutoEver America suffered a data breach affecting 2,000 current and former employees, exposing names, Social Security ...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading ...

The year 2025 has been interesting for restaurant chains, and these ones have not had a great year. These chains have the ...

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

Australia's TPG Telecom on Tuesday said a customer died after their Samsung mobile phone running out-of-date software failed ...

TPG Telecom says a Sydney customer died, after outdated software blocked a Samsung phone from making Triple Zero (000) calls.

But the country’s third-largest telecoms group says there was no outage on its network, and instead blamed the issue on an ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

NEW YORK, Nov. 17, 2025 (GLOBE NEWSWIRE) -- CallRevu, the industry leader in automotive communication intelligence, announces the launch of The Doug Horner Show, an original series spotlighting timely ...

Verizon has been on a downward spiral this year after it frustrated its phone customers with a series of price increases ...