Dominion Energy is urging customers to stay vigilant for utility scams as the holidays approach, offering warning signs and ...

Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what ...

There are growing questions about whether one of Australia's largest telcos could have done more to ensure customers would be ...

Hyundai AutoEver America suffered a data breach affecting 2,000 current and former employees, exposing names, Social Security ...

Hybrid customer experience platform unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty OTTAWA, Ontario--(BUSINESS ...

The year 2025 has been interesting for restaurant chains, and these ones have not had a great year. These chains have the ...

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

TPG reports its mobile network was operational, with no outages, following a customer’s failed attempt to reach emergency services.

TPG Telecom says a Sydney customer died, after outdated software blocked a Samsung phone from making Triple Zero (000) calls.

But the country’s third-largest telecoms group says there was no outage on its network, and instead blamed the issue on an ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

NEW YORK, Nov. 17, 2025 (GLOBE NEWSWIRE) -- CallRevu, the industry leader in automotive communication intelligence, announces the launch of The Doug Horner Show, an original series spotlighting timely ...