Dear Eric: My closest friend of many years has recently revealed the sad news that she has terminal cancer. She is one of ...
“There was a lot of pushback from some of the higher level executive management team,” Farrell noted, “At the time…there were ...
State-wise and bank-wise Customer Service Associate vacancies revised; candidates advised to check updated Annexure-I on the official IBPS website, Education, Times Now ...
AI can streamline how government serves residents, but automating bad processes only accelerates frustration. Here's why ...
Financial institutions are actively moving key customer-facing processes to AI agents, marking a rapid transformation in how ...
After Airbnb banned Kevin Donovan for life, he tried to find out why. But Airbnb won’t tell him. Will it tell this consumer ...
Air India enhances customer service and organizational culture post-Vistara merger, addressing challenges from recent ...
Unifor, which represents thousands of WestJet employees in Calgary, Vancouver and Toronto, claims that approximately 400 ...
AI agents in-house, though only 10% have deployed at scale; Nearly half of banks and insurers are creating new jobs to ...
Whether you want affordable rates or premium service, see our editor top picks for the best car insurance companies that ...
The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...
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