Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

Customer service training has employees asking increasingly personal questions, leaving many wondering how to maintain ...

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

Jeremy Soileau boosts Bolton Auto Group’s customer satisfaction with transparency, mobile service, tech, and servant ...

Contact centre specialist, ResQ, is creating 50 jobs at its Seaham site, with plans for up to 150 more early next year after ...

Seaham based contact centre ResQ has announced it is creating up to 200 new jobs in the town after securing new “major ...

A customer service specialist is expanding its operations in Seaham following a series of contract wins. ResQ, one of the ...

NSW marks the achievements of staff and teams whose practical work is improving services statewide, with recognition across ...

Ford is pushing all 9,000 of its dealerships globally to remodel the stores and think differently in how they sell cars.

Dear Boundaries: Something general and meaningless can help divert small talk such as this. “Oh, not sure” or “enjoying it, I ...

Melbourne will be the location for one of just seven warehouse facilities for Chinese brand GAC, as the company commits to customer service and aftersales care.

The aviation industry’s most prestigious awards have been announced, revealing which airlines consistently deliver ...