A customer service specialist is expanding its operations in Seaham following a series of contract wins. ResQ, one of the ...

Jeremy Soileau boosts Bolton Auto Group’s customer satisfaction with transparency, mobile service, tech, and servant ...

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

The aviation industry’s most prestigious awards have been announced, revealing which airlines consistently deliver ...

Dear Boundaries: Something general and meaningless can help divert small talk such as this. “Oh, not sure” or “enjoying it, I ...

Customer service training has employees asking increasingly personal questions, leaving many wondering how to maintain ...

Mr. Emmanuel Frimpong, Tourism Consultant, Analyst and Advocate, says weak service delivery continues to undermine tourism growth, visitor satisfaction, ...

Ford is pushing all 9,000 of its dealerships globally to remodel the stores and think differently in how they sell cars.

Mr. Caleb Kofie, Executive Director of the Service Excellence Foundation, has underscored the critical role of government policies, regulations, and ...

Neighbors in favor of keeping alley trash collection make the case for outsourcing trash collection in Dallas.

Manchester City have reached an 'alternative arrangement' with UEFA to allow them not to train on the day before their Champions League match with Dortmund. Pep Guardiola made the call on Monday after ...

Stoke City produced a stellar performance to beat play-off hopefuls Bristol City 5-1, with Divin Mubama scoring a hat-trick and Junior Tchamadeu and Million Manhoef both grabbing excellent goals. It ...