Washington has the highest state minimum wage at $17.13 as of January 1, 2026.

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS ...

Discover some wildest Customer Wars moments of 2025: from a video game store rampage and comedy show dispute to plane ...

Brian Kramp is in Whitefish Bay where old-fashioned customer service is one of the reasons this local family-owned business ...

Data from the State Administration for Market Regulation showed that in 2024, consumers filed 6,969 complaints related to intelligent customer service in the e-commerce after-sales sector, an increase ...

The FTC announced the settlement last week, in a press release alleging that Instacart “engaged in numerous unlawful tactics that harmed shoppers and raised the cost of grocery shopping for ...

Business owners are scaling their social media presence faster than ever by using AI-powered video tools to create faceless shorts that post automatically across TikTok, Instagram Reels, and YouTube ...

A Zomato delivery rider expressed his frustration after struggling to deliver an order in Bengaluru. He was "forced" to walk ...

TikTok continues to be one of the fastest-growing social media apps worldwide in 2025 and by early 2025, it had reached ...

Jen Suzuki shares the key strategies to create effective video multipoint inspections that boost trust, approvals, and CSI scores.

Mark Nasr, Chief Operating Officer of Air Canada, argues reliable, safe, well-run operations are key to real customer loyalty ...

The administration is pitting service members against Americans, Democrats said. President Donald Trump on Thursday called several Democratic veterans and national security specialists "traitors" who ...