Transactional email templates are an essential component of any service management system. These types of emails are triggered by specific actions taken by a user or the system, such as a request for ...

Customer service agents in the digital contact center can handle a variety of cases that require specialized knowledge and personal attention. At the same time, they might also find themselves ...

If you are a customer service agent, you know how important it is to respond to your customers quickly and effectively. You also know how frustrating it can be to waste time searching for the right ...

Good feedback can mean the difference between an average career and one that’s exceptional. And even though I’ve always known this, I remember feeling anxious about speaking to members of my team ...

From Lead Capture to Large-Scale Campaigns, Nimble’s New Email Marketing Feature Drives Collaboration and Growth for Sales and Marketing Teams SANTA MONICA, Calif., April 03, 2025--(BUSINESS ...

This plugin is compatible with Strapi v5. How plugins are structured in v5 is way different than v4, so I am not trying to make this plugin compatible with v4. Use the Email Designer plugin here for ...