SUNNYVALE, CA--(Marketwired - Apr 16, 2013) - KANA Software, Inc., a global leader in customer service solutions delivered on-premises or in the cloud and used by more than 900 organizations worldwide ...

SUNNYVALE, CA--(Marketwired - May 21, 2013) - KANA Software, Inc., a global leader in customer service solutions used by more than 900 organizations worldwide, today announced its KANA Enterprise ...

For as long as I can remember, BlackBerry has always hosted customer success stories on the company homepage and often I wondered how many people actually read them or even noticed they were there, ...

As Ada surpasses 5.5 billion interactions, Sal joins to scale revenue and operations worldwide. TORONTO, Jan. 9, 2025 /CNW/ - Ada, the platform trusted by global enterprises to deliver extraordinary ...

Automating customer service tasks, particularly those that require agents to speak with customers on the phone, is something of a holy grail in the enterprise. According to a survey by OnePoll ...

Chatbots have proven to be an extremely versatile tool. They're currently being used by a huge number of companies that operate within different industries. Not only this, these automated assistants ...

Series C Funding Round Led by Eurazeo Growth to Accelerate AI Automation R&D and Global Expansion DÜSSELDORF, Germany & SAN FRANCISCO--(BUSINESS WIRE)--Cognigy, a global leader in AI-first customer ...

NEW YORK and LONDON, April 15, 2025 /PRNewswire/ -- PolyAI, a leading provider of AI agents for enterprise customer service, today announced the launch of its latest version of Agent Studio, the world ...

NEW YORK, Oct. 3, 2019 /PRNewswire/ -- Kustomer, the SaaS platform that is reimagining enterprise customer service, today introduced KustomerIQ, embedding Artificial Intelligence and Machine Learning ...

DÜSSELDORF, Germany & SAN FRANCISCO--(BUSINESS WIRE)--Cognigy, a global leader in AI-first customer service automation, announced today that it has raised $100 million in Series C funding. The round ...