Understanding customer feedback is important to improve products and services, enhance customer satisfaction, and drive business growth. Several customer feedback analysis tools have emerged to help ...

Amplitude, Inc. (Nasdaq: AMPL), the leading digital analytics platform, today announced the launch of AI Feedback, the industry’s first customer feedback engine with a proprietary LLM process that ...

Customer behavior insights. Sentiment analysis improves customer satisfaction and allows businesses to act on customer feedback quickly. Weather and sentiment synergy. Combining weather data with ...

AI spotlights pain points. AI-powered customer analysis uncovers hidden frustrations and helps brands refine messaging, improve CX and reduce churn. Smarter segmentation wins. AI-driven customer ...

Discover how an AI-powered customer feedback tool like Troof helps modern businesses manage reviews, analyze sentiment, and turn insights into growth.

Understanding customer behaviour is crucial for improving products, marketing strategies, and overall satisfaction. Conducting a customer behaviour analysis involves several key steps. Begin by ...

Customer feedback is one of the most important resources for a business owner. Who better to highlight what your business is doing well and how it can improve than the people interacting with it on a ...

Discover how customer feedback shapes product development, drives innovation, and helps brands like Yotpo improve satisfaction and stay competitive.

Customer feedback can be a powerful tool to drive growth—especially when it's not what you want to hear. When faced with unfavorable reviews or feedback, there is always an opportunity to learn ...

SINGAPORE, July 22, 2025 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management category, today announced that Singapore Airlines (SIA) is using its solutions to enhance its ...