UJET, a leader in AI-powered contact center innovation, today announced the acquisition of Spiral, a conversational analytics ...

SUNNYVALE, Calif., Nov. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for ...

Hybrid customer experience platform unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty OTTAWA, Ontario--(BUSINESS ...

Seaham based contact centre ResQ has announced it is creating up to 200 new jobs in the town after securing new “major ...

A customer service specialist is expanding its operations in Seaham following a series of contract wins. ResQ, one of the ...

Organisations now choose South Africa not just because it is affordable, but because it delivers value, says Smartz Solutions ...

The opposition has accused Labor of failing to ensure Australians can call triple-0 amid revelations a person died last week ...

Honda is recalling more than 256,600 of its Accord Hybrid vehicles across the U.S., due to a software error that may result ...

Rigert Treppenlifte AG, a leading Swiss mobility solutions provider with over 60 years of experience, announces expanded installation services for wheelchair lifts and platform lifts throughout German ...

Observe.AI has been named a Cool Vendor in the 2025 'Gartner ® Cool Vendors™ in Customer Support and Technology” report ...

Hyundai AutoEver America suffered a data breach affecting 2,000 current and former employees, exposing names, Social Security ...

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