UJET, a leader in AI-powered contact center innovation, today announced the acquisition of Spiral, a conversational analytics ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

Many companies are training their employees to “be friendlier.” Now, when I go to pay for my groceries or have bloodwork done ...

Twilio’s 2025 AI Startup Searchlight Awards saw a record-breaking 750+ applicants that chose Twilio as the communication ...

SUNNYVALE, Calif., Nov. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for ...

Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

We may earn a commission from links on this page. In a world that seems increasingly determined to keep us apart, we’re all bound together by at least one universal experience: the frustration of ...

Hybrid customer experience platform unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty OTTAWA, Ontario--(BUSINESS ...

A customer service specialist is expanding its operations in Seaham following a series of contract wins. ResQ, one of the ...

Oklahoma Turnpike Authority should have an obligation to make a good faith effort to collect past-due tolls before they send Oklahomans to collections.

Fake Geek Squad invoice emails are targeting users with convincing charges and urgent phone numbers to steal personal ...