SUNNYVALE, Calif., Nov. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for ...

There are growing questions about whether one of Australia’s largest telcos could have done more to ensure customers would be ...

If you’re not marketing your business on mobile devices, you may be losing money. Learn 10 mobile device marketing strategies ...

A customer service specialist is expanding its operations in Seaham following a series of contract wins. ResQ, one of the ...

Online shopping has transformed how we buy everything from clothes to electronics, but dealing with returns can still feel ...

Airlines have certain obligations regarding refunds. Make sure you know how to get the best possible compensation.

I was pretty sure I was being pranked or scammed when a collections company called to inform me that I owed $15.23 in unpaid Oklahoma tolls.

A family in Raleigh, North Carolina recently learned a bitter lesson and lost more than $6,000 after what appeared to be a ...

Oklahoma Turnpike Authority should have an obligation to make a good faith effort to collect past-due tolls before they send Oklahomans to collections.

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

Twilio’s 2025 AI Startup Searchlight Awards saw a record-breaking 750+ applicants that chose Twilio as the communication ...