The suit may help set the terms of engagement for AI agents as they take on more of the shopping tasks currently handled by ...

Chatbot developers and retail giants are battling over user data as they lay the foundation for a future in which AI agents ...

Cash App has introduced Moneybot, a new financial services chatbot that will be integrated into its banking app this winter.

David Lieving, president and CEO of the Huntington Area Development Council, said they will collaborate with the private ...

Amazon sometimes issues “return-less refunds” on low-cost or awkward-to-ship items because it’s cheaper to refund you than to ...

The world of e-commerce is more competitive than ever because things move so quickly. With the rise of online shopping, ...

The weighted pet blanket is now available for just £35 at Amazon ahead of Bonfire Night, and it's perfect for soothing ...

Have you ever been searching through hundreds of products on Amazon and thought, "man, I really wish someone else would just decide what I should buy instead"? If you answered yes, then Amazon's ...

Voice AI has the potential to streamline a lot of businesses' customer service tasks, such as answering routine customer questions or scheduling appointments, without a human agent needing to step in.

Our live coverage of the massive Amazon Web Services (AWS) cloud services outage has wrapped for the day. Please scroll through the posts below to learn about Monday’s developments. Amazon Monday ...

In today’s CEO Daily: Diane Brady on building customer loyalty. The big story: U.S.-China trade truce. The markets: Trending ...

We’ll take you through changing your login details and payment information on Frndy TV step by step. Frndly TV is a ...