Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store ...

The month after Christmas has been dubbed “Returnuary” for good reason. The National Retail Federation estimates 17% of holiday purchases will be sent back this year.

Don’t feel guilty. About half of us will end up returning something this holiday season. Just be tactful about it. If you’re ...

Before you box up your unwanted presents and head to the shops, here’s what Australia’s consumer law says about asking for a ...

Before you head to the return counter with the gift you received, be aware some stores have new return policies and a few of ...