Among the various knowledge management conferences and seminars I attended in the last year, two in particular exemplify some of the divergent preoccupations of the field. The first was a session ...

Erickson, a professor in the Department of Marketing at Ithaca College, attended the European Conference on Knowledge ...

The modern world is interconnected in ways that were unimaginable only a couple of decades ago. There now exists a constant flow of ideas, technologies, services, goods and even people across borders, ...

Effective knowledge management is crucial for successful AI. Here’s how organizations can optimize to improve AI-enabled customer service interactions. Organizations everywhere are understandably ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the rapidly evolving landscape of healthcare technology, ensuring patient safety remains ...

The art of metrics management will help zero in on improvement in areas that are the true indicators of business success. Constantly Updated — The download contains the latest and most accurate ...