As a practicing member of the medical/pharmaceutical/insurance complex (I am a clinical psychologist and routinely bill insurance companies for client care), I cringe when I hear about healthcare ...

The 5th-generation medical expense insurance, which financial authorities had planned to launch within this year, has been met with silence. To introduce a new medical expense insurance product, ...

Social media outreach is not the conventional avenue through which to challenge health insurance-related delays and denials, but it can be effective.Composite: Glenn Harvey In December 2016, I was ...

When health insurance companies deny a claim, policyholders have options. Here is what to do.Rebecca Strauch was told a procedure was medically necessary and would be life-changin ...

Health insurance claim settlement ratios often look impressive but hide critical details about payouts, delays, and ...

The Michigan Department of Insurance and Financial Services announced that more Michiganders are appealing health insurance claim denials under the Patient's Right to Independent Review Act. "When a ...

Think about a favorite customer experience - maybe it was with an airline or a retailer. What are the characteristics that gave you a good feeling about that experience? Maybe it was easy. Maybe you ...