The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

À la fois un ERP, un CRM et une solution de Business Intelligence, la suite Microsoft Dynamics 365 inclut de nombreux logiciels et fonctionnalités : ventes, marketing, finance, service client, gestion ...

Microsoft Dynamics CRM 2015 est une plateforme de gestion des relations clients (GRC) utilisée pour gérer les aspects ventes, marketing et assistance à la clientèle des stratégies de déploiement entre ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

In terms of features, Microsoft Dynamics CRM may not be as robust as its larger competitors, but to judge it on that front may be missing the point altogether, according to a Springboard Research ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Disponible à la rentrée, la prochaine version de l'outil SaaS Dynamics 365 de Microsoft entend marier ERP et CRM avec le renfort de d'applications disponible sur une place de marché. Avec Dynamics 365 ...

Discover why clarity is essential for Dynamics 365 users. Learn how improved workflows, streamlined interfaces, and better ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

Microsoft's CRM revenue appears to be growing at a 26 percent clip for a 2012 grand total of $1.13 billion according to Gartner, but the numbers may not be what they appear. Ray Wang, principal of ...

Microsoft may have failed to acquire Salesforce, but for roughly half the bid it reportedly offered last year, the software giant bought itself a social network that could prove a potent weapon in ...