Microsoft announced at the tail end of last week that it plans to consolidate its cloud-based phone system geared towards small businesses — called Microsoft 365 Business Voice — with its Enterprise ...

This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and AI-driven insights. Anywhere365, a provider of cloud-based contact center ...

Microsoft on Friday outlined changes for organizations using Microsoft Teams for phone calls. The company is introducing a new product, called "Teams Phone with Calling Plan." It combines the ...

Rockleigh, N.J.-based Crestron Electronics announced the new Crestron Flex Phones for Microsoft Teams Display. According to the company, it is the latest addition to the Crestron Flex Digital ...

Microsoft's SIP Gateway allows compatible SIP phones to work with Teams Phone. The gateway supports making and receiving calls, meeting dial-in and dial-out, and other core functionality. Select ...

Follow the steps below to create a custom caller ID policy, and apply it to the Microsoft Teams admin center. Make sure you are an IT admin who has access to the Microsoft Teams admin center or has a ...

After a year of back-to-back video meetings, many people are just over them. But video meetings are still essential for work and Microsoft is rolling out a few handy features for Teams that should ...