TrueDialog, a leading enterprise SMS platform, today announced it can now text-enable existing Microsoft Teams phone system ...

John Klein is a solutions architect at CDW and an industry expert in communication and collaboration platforms. He has experience in training and education in voice, video, audio visual, and headset ...

A call is a call, whether it involves the PSTN or whether it is internal to an organization or external. I say this upfront because this piece is about how Microsoft defines Teams callers now and how ...

MILPITAS, CA / ACCESSWIRE / February 9, 2022 / Altigen Communications Inc. (OTCQB:ATGN), a Silicon Valley-based Microsoft ISV and Cloud Solutions provider, today announced the availability of ...

IRVINE, Calif., Nov. 22, 2022 /CNW/ -- ENow, an award-winning Monitoring & Reporting technology platform, announced a new Microsoft Teams Call Quality Monitoring & Reporting module that enables CIOs ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

Vantage DX gives IT teams and MSPs new synthetic testing capabilities that place calls to public switched telephone network (PSTN) phone numbers 7x24, to identify connection and call quality issues ...

UK-based voice cloud expert Voxnube has entered into a partnership with Microsoft Cloud Communications Solutions provider Altigen Communications to offer UK and European enterprises what they believe ...

As Microsoft holds its annual Ignite enterprise user conference in San Francisco, I thought it would be a good time to look ...