Microsoft is on a roll lately, delivering new and updated solutions such as an improved Teams experience and the company’s AI assistant, Copilot. As a result, many organizations have now standardized ...

Scammers using the cover of a tech consultant have been around since computers first connected to the Internet. The specific scams have undergone changes and evolution, but fraudsters still find it ...

If there is one corporation that is targeted by scammers more than anyone else, it is Microsoft. From customer support scams to impersonation and phishing attacks, the company’s services are ...

Microsoft Corp. has significantly raised what it charges retail customers for technical support for its latest software, Windows Vista and Office 2007, while narrowing the help offered to users. As of ...

The racket used fake security alerts and fabricated FTC violation warnings to pressure victims into paying large sums through cryptocurrency.

Gripe Line reader Dave recently became entangled in a particularly frustrating experience with a Microsoft tech support chat bot that left him angry and in disbelief. “I recently upgraded my computer ...

For years, Microsoft Unified Support operated as the de facto model for enterprise IT—slow (or sluggish) , expensive, and often rigid by design. But a new generation of organizations is reassessing ...

Microsoft has significantly raised what it charges retail customers for technical support for its latest software, Windows Vista and Office 2007, while narrowing the help offered to users. As of Jan.