Boiling the kettle for a cup of tea sent Ford and Ann Jones into a panic when their newly installed smart meter showed it adding £5 to their electricity bill. To make sure their eyes were not ...

The founder of Octopus Energy has raised issues with smart meters, as homeowners face problems with faulty devices. Greg ...

Being alive in 2025 is very expensive, especially when you and only you cover all the bills. This is my reality, and while I enjoy living alone, the cost can soon mount up — even more so during the ...

Certain energy smart meter customers will be eligible for payments from suppliers under new rules. Energy companies will have to make £40 payments to customers who have faulty smart meters and they ...

Money Saving Expert Martin Lewis has issued a word of advice for any British Gas, OVO, EDF, and Octopus Energy customers who are reluctant to get a smart meter. The consumer champion took to social ...

Octopus Energy will offer free electricity to its 1.4 million smart meter customers who can hit electricity reduction targets during peak hours. We've full info on who can get it and how to apply ...

Octopus Energy is to pay £1.5 million in refunds and compensation after it failed to provide customers with final bills within six weeks, Ofgem has said. The regulator found more than 34,000 ...