The surge of AI has, for an array of users, complicated tasks such as fixing a blocked bank account, reporting fraud or getting a refund.

With tools like OpenAI’s new Atlas browser, even the browser becomes the billboard. The user never needs to enter the ...

The rise of AI assistants, or answer engines, establishes a new standard: AI visibility. This is your brand's ability to be ...

To improve search and recommendation user experiences, Uber migrated from Apache Lucene to Amazon OpenSearch to support large-scale vector search and better capture search intent. This transition ...

Delivery estimate accuracy (DEA) refers to the ability of an ecommerce business to correctly predict when a customer’s order ...