We’re taught how to call emergency numbers from a young age; whether it be 911 in the US, 999 in the UK, or 000 in Australia.

A person recently lost their life after being unable to reach emergency services on their outdated Samsung Galaxy phone.

The Australian user's tragedy is one to take as a lesson. There have been arguments for years about whether software updates ...

The network of TPG Telecom – which owns prepaid mobile SIM provider Lebara – “was operational and no outages were occurring,” ...

A telco customer has died after their Samsung phone could not make calls to the emergency line on Australia's third-largest ...

There are growing questions about whether one of Australia's largest telcos could have done more to ensure customers would be ...

But the country’s third-largest telecoms group says there was no outage on its network, and instead blamed the issue on an ...

A TPG Telecom customer in Sydney has died after their phone was blocked from making triple zero calls. The customer, who has ...

Trust in Australia’s Triple-0 system has taken a major new hit after another death was linked to failed attempts to reach ...

The exact circumstances are yet to be confirmed, but it is understood that a Sydney-based customer was attempting to contact ...

Australia's TPG Telecom on Tuesday said a customer died after their Samsung mobile phone running out-of-date software failed to connect with the Triple Zero emergency services, and there was no ...

New critical flaws in the nation’s emergency call system have been exposed after Vodafone owner TPG Telecom confirmed a ...