Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

The app stirred privacy and security questions with its plan to pay people for recordings of their phone calls to train AI ...

Record Revenue -- $14.2 million, up 35% year-over-year and 15% sequentially from Q2 2025. Recurring Revenue -- $6.5 million ...

Agencies can apply artificial intelligence more strategically by unifying Contact Center as a Service solutions and customer ...

Q3 2025 Earnings Call November 6, 2025 11:00 AM ESTCompany ParticipantsJohn McDonald - Founder, CEO, President ...

Interested in Video Conferencing Software by Skype? Find out what our experts at PCMag had to say from our testing lab.

The scam involves criminals posing as legitimate bank fraud teams. This deception leads victims to unwittingly grant access ...

Google search scam alert: fake customer service numbers can give scammers remote control of your phone. Learn how to spot ...

Fake Geek Squad invoice emails are targeting users with convincing charges and urgent phone numbers to steal personal ...

We must address the core architectural weaknesses that make SaaS and the rapid proliferation of AI tools a prime target for ...

Explore the most popular single sign-on (SSO) options available today. Learn about SAML, OIDC, and other SSO methods to secure your enterprise applications.