Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

A decade ago, keeping customers meant locking them in. In 2025, it means giving them every reason to want to stay.

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, achieving top scores for responsiveness, client engagement, and sustainable ...

Treat TPMS service like a lesson plan. Educate customers, diagnose issues, and replace sensors before problems start.

Rogers customers tell CBC’s Go Public they’re frustrated after spending hours on hold trying to resolve basic issues.

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

The new Myrtle Beach space will serve as a venue for cooking classes, camps for kids and more. Get a first look inside the ...

Several Chinese travel agencies have warned that trips to Japan may be affected and some tour products could be suspended, as ...

When brands speak with truth, they don’t need to chase virality. They create velocity, the kind that builds momentum ...

The absurdity of your situation might make a good punchline in a Nikki Glaser joke. I can only imagine what she might have to ...

Atma Energy is repairing shoddy Texas solar installs — handling warranties and low-cost fixes — in quest to help homeowners ...

Gentry water and sewer customers will see an increase in service rates starting in January, and city leaders are now ...