It’s 2 p.m. on a Monday, and the Starbucks on 23rd Street and Park Avenue in New York City’s Flatiron neighborhood is packed.

Even on a budget, independent retailers can captivate customers. Before investing a single dollar in any physical renovations or other design changes, industry experts stress that each operator should ...

That, according to Gary Williams, Jr., is the magic of The UPS Store®–the brand with which he has been associated for 15 years. Being “in your corner” has led The UPS Store network to undergo a ...

The Container Store has opened its 100 th brick-and-mortar location in Princeton, N.J. — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the ...

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Starbucks has opened its first cafe designed to give customers with disabilities a “more accessible store experience,” the company announced Friday in a news release. The move is part of a wider ...

Macy’s is continuing to expand its smaller-format, off-mall presence with plans to open three new Market by Macy’s locations and one joint Market by Macy’s/Macy’s Backstage store by this fall. The ...

The Save Mart Companies opened its first small-format, full-service grocery store under the company’s Lucky banner on this week. The 9,549-square-foot store, Lucky Bayview, is located in San Francisco ...