It’s 2 p.m. on a Monday, and the Starbucks on 23rd Street and Park Avenue in New York City’s Flatiron neighborhood is packed.

Even on a budget, independent retailers can captivate customers. Before investing a single dollar in any physical renovations or other design changes, industry experts stress that each operator should ...

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The Container Store has opened its 100 th brick-and-mortar location in Princeton, N.J. — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the ...

IKEA is testing two new store designs that rip up the blueprint of its signature maze-like showrooms, as the retailer explores how to keep physical locations relevant in the age of e-commerce. Ingka ...

Chipotle Mexican Grill is testing store designs geared for the fast-casual chain’s growing digital business, which has reached $1 billion in sales, the company announced Thursday. The new designs ...

Macy’s is continuing to expand its smaller-format, off-mall presence with plans to open three new Market by Macy’s locations and one joint Market by Macy’s/Macy’s Backstage store by this fall. The ...

Starbucks has opened its first cafe designed to give customers with disabilities a “more accessible store experience,” the company announced Friday in a news release. The move is part of a wider ...