SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today announces the “The State of Technical Support in 2024,” a ...
You can’t read the news today without another pundit excitedly reporting how AI is going to take every job you can imagine. Of course, AI will change the employment landscape. It will take some jobs ...
I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...
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