According to a press release, more than half (52%) of the advisors surveyed identified the addition of new HNW clients as a ...

Observe.AI has been named a Cool Vendor in the 2025 'Gartner ® Cool Vendors™ in Customer Support and Technology” report ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

The relocation has been completed in recent weeks and involves moving tech, product and data-science teams to Bengaluru, ...

Kyndryl, a leading provider of mission-critical enterprise technology services, today unveiled new advisory and ...

Unifor, which represents thousands of WestJet employees in Calgary, Vancouver and Toronto, claims that approximately 400 ...

UJET, a leader in AI-powered contact center innovation, today announced the acquisition of Spiral, a conversational analytics ...

Euler Motors launches Euler Prime, a real-time support system offering on-the-spot EV assistance in 45+ cities. With live ...

Alibaba provides technical support for Chinese military "operations" against targets in the US, according to a Financial Times report on Friday that cited an internal White House national security ...

The prestigious 2025 International Customer Relations Excellence (CRE) Awards, presented by The Asia Pacific Customer Service Consortium, have honoured Trip.com with wins in the categories of Contact ...

As Hawaii faces the converging crises of food insecurity, climate change and biodiversity loss, a small nonprofit is planting ...