Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

Response from reader to previous question: more advice for 'Painted Over.' After receiving the wrong cookie order, a customer ...

A decade ago, keeping customers meant locking them in. In 2025, it means giving them every reason to want to stay.

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

As a Customer Support Agent, you'll be helping Quebecers over the phone with questions about health services, vaccination, ...

Dear Eric: The home next door is vacant. I think it is a rental property. There is a huge tree in the front yard that is ...

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

NEW YORK, Nov. 17, 2025 (GLOBE NEWSWIRE) -- CallRevu, the industry leader in automotive communication intelligence, announces the launch of The Doug Horner Show, an original series spotlighting timely ...

I just can’t come to grips with the new style phone etiquette where you send a direct question or comment to someone (texts mainly, or emails, messenger, etc.) and it seems now ...

Exotel’s new platform, Harmony, is designed to give enterprises a unified view of customer conversations across all channels, ...

Telecommunications company TPG has confirmed a Sydney customer died on Saturday after they were unable to make Triple Zero ...

The absurdity of your situation might make a good punchline in a Nikki Glaser joke. I can only imagine what she might have to ...