Asking Eric: A tree threatens my property — what can I do?

"A tree from this property fell on my house a few years ago. This caused my homeowner’s insurance to be canceled because it ...

Asking Eric: Bakery charges customer for their own mistake, but is this fair?

Response from reader to previous question: more advice for 'Painted Over.' After receiving the wrong cookie order, a customer ...

Rogers clients complain of customer service nightmare, spending hours on hold to resolve simple issues

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

CallRevu Debuts “The Doug Horner Show,” A New Series Elevating Conversations on Customer Experience, Social Media, and Responsible AI in Automotive Retail

NEW YORK, Nov. 17, 2025 (GLOBE NEWSWIRE) -- CallRevu, the industry leader in automotive communication intelligence, announces the launch of The Doug Horner Show, an original series spotlighting timely ...

Are you being overbilled by Nova Scotia Power? Some say usage estimates have been off since data breach

More than six months after a cybersecurity attack against Nova Scotia Power led to the breach of personal information from ...

EPS to explore ‘customer service approach’ to policing

Edmonton’s new police chief Warren Driechel says the Edmonton Police Service will be exploring more proactive and visible ...