Someone invariably asks me, “so what are you doing the rest of your day?” I find that to be very intrusive from someone I don ...

Trust is now one of the strongest signals users look for when they land on a website. Before they read your content or ...

Dear Boundaries: Something general and meaningless can help divert small talk such as this. “Oh, not sure” or “enjoying it, I ...

Shopping for groceries should be quick and easy, but your mileage may vary if you need help from employees, especially in ...

Apple reportedly replaced an Intel MacBook Pro 2019 which couldn't be fixed with a new model - a cutting-edge MacBook Pro ...

Overview: Samsung, LG, and Sony are the top brands concerning reliability, performance, and customer service for long-term ...

Jamaicans love to complain about rude cashiers, indifferent clerks, and slow service, but the real problem runs much deeper. Poor customer service is not caused by lazy workers, it’s the product of ...

I recently received an email from an employee wanting to discuss her future with the company and opportunities for ...

Senior staff writer Faith Richardson argues that everyone should work a customer service job at some point in their life.

See how leading smart TV brands rank by customer satisfaction in 2025, from Insignia to Samsung, based on reports, reviews, features, and expert ratings.

However, one customer shares his own approach when it comes to tipping servers at restaurants, which has some people agreeing with him and others raising their eyebrows.  The customer claimed that he ...

AI is forcing us to evolve and collaborate with machines to stay relevant. Opinions expressed by Entrepreneur contributors ...