When a large purchase is made with a stolen credit card, a store owner faces a nightmarish avalanche of unfortunate ...

A former professional motorcycle racer, Tom transitioned into the jewelry business in 1980 after an injury ended his racing ...

It's possible to avoid this and even reduce the risk of the dreaded burst frozen pipe that can destroy inventory, walls and fixtures by being proactive.

True professionalism is making every client feel like a millionaire — like they’re the most important person who’s walked through the door all day. It begins the moment they enter and ends the moment ...

Social media has been implicated in the rise of violent jewelry stores heists. But there may be lessons to be learned from the channels as well.

Bibb was a vision in gold, from her bobbed blonde hair to her yellow gold earrings and shimmering sleeveless Michael Kors ...

When Mike Armentor decided it was time to transition from his family’s jewelry business — which operated stores in Lafayette and New Iberia, Louisiana since 1939 — he faced a critical challenge: how ...

What transforms a jewelry store from simply successful to absolutely magnetic? The answer lies within these pages. The 16 retailers featured in this year’s America’s Coolest Stores lineup — six ...