Most data governance models weren’t built for AI. They were designed to ensure compliance, not to support real-time ...

Global Capacity Centers (GCCs) are now hiring more technology professionals in India than traditional IT services firms, ...

Bolivia appears set to break with leftist leadership, as both candidates advancing to the presidential runoff represent ...

Paraguayan President Santiago Peña has announced plans to expand the country’s successful maquila regime to cover BPO and KPO ...

For all the talk of innovation and analytics, most business decisions still come down to trust. Can we trust what the numbers are telling us? Can we trust that our systems are secure? Can we trust the ...

Volkswagen has appointed CI&T, a global technology transformation services provider, as its Digital Agency of Record (DAOR) ...

BPO provider iQor has acquired JumpCrew, marking its shift from a pure customer experience (CX) outsourcer to a full customer ...

“The intra-regional investment remains strong,” says Irina Tsulerman, President of Scarab Rising, Inc. Cultural ties and a ...