AI-powered shopping is expected to boom this season, but retail AI implementations are only as good as the data that feels them.
As rising spam calls erode customer trust, Infobip partners with North American telecom providers to standardize Branded Calling ID for businesses nationwide.
Market Research Intellect expects the healthcare CRM market to reach $27.6 billion by 2033 with as strong CAGR of 12.2 percent.
In a discussion for this week's Taking the Lid Off AI segment for CRM Playaz, framed by Nvidia's 'triple transformation' of computing, Dr. Michael Wu, Brent Leary, and Paul Greenberg explore the ...
Informatica, a cloud data management systems provider acquired by Salesforce, today launched three strategic innovations with Microsoft at the Microsoft Ignite 2025 conference. Chief among them was ...
Smarsh, a digital communications data and intelligence company, is partnering with Google to capture and archive rich communication services (RCS) messages for regulated organizations.
"Think of this as ICANN for agents," Sheikh said. "Just as domain registration brought order and trust to websites, Fetch Business brings verified identity to the agentic web. When you see ...
Iterable, a customer engagement platform provider, has added the Model Context Protocol (MCP) Server to its agentic marketing suite, enabling marketers to connect specialized artificial intelligence ...
When a brand has established trust in its market, potential buyers have already developed a level of familiarity with them, before a buying motion even begins.
Bombora, a B2B data pioneer, has expanded itsintegration with StackAdapt, an advertising and marketing technology company, to give B2B marketers direct access to Bombora's B2B digital audiences to ...
New capabilities across the 8x8 Platform for CX help teams resolve issues on first contact, streamline follow-ups, and work more efficiently.
Salesforce today launched several agent observability tools, bringing deeper visibility, monitoring, and optimization to every AI agen within the Agentforce 360 Platform.
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